Welcome to Kyowa (kyowa.com.ph).
These Terms and Conditions (“Terms”) govern your use of our website and services. By accessing or using this website, you agree to comply with and be bound by these Terms. If you do not agree, please do not use our site.
1. Acceptance of Terms

By using kyowa.com.ph, you confirm that:

  • You have read, understood, and agree to these Terms;
  • You are at least 18 years old or have legal parental/guardian consent;
  • You have the authority to enter into this agreement.
2. Use of the Website

You agree to use the website only for lawful purposes and in a manner that does not:

  • Violate any local, national, or international laws;
  • Harm or interfere with the site’s functionality;
  • Infringe upon the rights of others;
  • Upload or transmit harmful content (e.g., viruses, malware, spam).
3. Product Information & Availability

We strive to display accurate product information, including:

  • Descriptions
  • Prices
  • Images
  • Specifications

However, we do not guarantee complete accuracy due to possible errors or updates. Product availability may change without notice.

4. Orders and Payments

By placing an order, you agree that:

  • You are authorized to use the payment method provided;
  • All information submitted is accurate and complete;
  • Orders are subject to acceptance and availability.

We reserve the right to:

  • Refuse or cancel orders
  • Limit quantities
  • Request additional verification

Payments are processed through secure third-party payment providers.

5. Shipping and Delivery

Delivery times are estimates only and may vary based on:

  • Your location
  • Courier performance
  • Product availability

We are not responsible for delays due to courier issues, natural events, or unforeseen circumstances.

6. Returns and Refunds

Our return and refund policy governs product returns.
Please refer to our Returns Policy

7. Intellectual Property

All content on this website—including text, images, graphics, logos, product designs, and trademarks—is the property of Kyowa or its licensors and is protected by intellectual property laws.

You may not:

  • Copy, reproduce, modify, distribute, or display any site content
  • Use our trademarks without written permission
8. User Accounts

If you create an account on our website, you are responsible for:

  • Maintaining the confidentiality of your login credentials
  • Ensuring the accuracy of your account information
  • All activities under your account

We may suspend or terminate accounts for violations of these Terms.

9. Third-Party Links

Our website may contain links to third-party sites.
We are not responsible for the content, privacy practices, or actions of those websites.
Your interactions with third-party sites are at your own risk.

10. Disclaimer of Warranties

The website, products, and services are provided “as is” and “as available.”

We make no warranties, express or implied, including:

  • Merchantability
  • Fitness for a particular purpose
  • Non-infringement
  • Data accuracy or uninterrupted service
11. Limitation of Liability

To the fullest extent permitted by law, Kyowa is not liable for any:

  • Direct, indirect, incidental, consequential, or punitive damages
  • Loss of data, revenue, profits, or business
  • Damages resulting from your use or inability to use the website or products
12. Indemnification

You agree to indemnify and hold Kyowa harmless from any claims, liabilities, damages, losses, or expenses arising from:

  • Your use of the website
  • Your violation of these Terms
  • Your infringement of any rights of others
13. Termination

We reserve the right to:

  • Suspend or terminate your access to the website
  • Remove or disable any content
  • Block users who violate these Terms

Termination may occur without notice.

14. Privacy Policy

Your use of the website is also governed by our Privacy Policy, which explains how we collect and handle your information.

15. Governing Law

These Terms shall be governed by and interpreted under the laws of the Republic of the Philippines, without regard to conflict of law principles.

Any disputes shall be resolved in the appropriate courts of the Philippines.

16. Changes to the Terms

We may update these Terms at any time.
Revisions will be posted on this page with an updated effective date.
Continued use of the website means you accept the revised Terms.

17. Contact Us

If you have questions about these Terms and Conditions, please contact us:

Kyowa
Website: kyowa.com.ph
Email: customerservice@kyowa.com.ph
Phone: (02) 8242-1731
Address: Triumph Bldg, Quezon Ave.